Describe The Factors To Consider When Promoting Effective Communication

3041 words - 13 pages
2.2 Describe the factors to consider when promoting effective communication

Factors you may need to consider when trying to communicate effectively with others could be their age. If it's a child you will need to simplify your language, get down to their level so that eye contact can be easily made. Be aware of your own posture and body language, while assessing theirs so that you can gauge their emotions, and be able to respond appropriately. It is also important to show that you are listening to the child and looking interested in what they are saying. Sometimes it takes a while for a child to get their sentences out, so if you look bored and uninterested, he/she will be less inclined to carry on with the conversation and it may affect their confidence for when communicating in the future.

When communicating with an adult it is slightly different, the language you use will be more complex and the sentences will flow a bit faster. Good eye to eye contact and facial expressions are important to help you convey your message, and to be able to decode their emotions and feelings. Adults also need to feel valued, so good listening skills are key to effective communication and allowing the other person time to answer before you start talking again, never guess what a person is trying to say.

Effective communication isn't just achieved by verbally expressing yourself though. Some organisations use P.E.C.S (Picture Exchange Communication System), exchanging picture and symbols on a board to communicate feelings, choices, wants and needs. This is particularly useful for children ...

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